Mark C Izh

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Chickenshit commercial on the soft channel

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Four kids in you commercial I saw on the syfy channel today! 3 babies of color and one white baby! You must hate white folk! Go woke go broke! Will definitely not use any products from your woke company! I bet you folks drink Bud!
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Preferred solution: come on man

Althea A Xmi

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Poor Quality of Nappies

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Pampers - Poor Quality of Nappies
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I have been purchasing Pampers nappies since my daughter is born in 2008 and continued for my other kids. My last 2 purchases was terrible as the quality is very poor. The nappies are not sticking properly, it always opens up causing the *** to seep through the clothes. It also is very weak and breaks completely off. i have made my last purchase on the 29th December 2023. it was at dischem pietermaritzburg, liberty midlands mall. i have attached my card details for you to have a look at the last purchase
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Loss:
$260

Preferred solution: Full refund

Bishnu K Arz

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To redeem the rewards coupon from pampers club.

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To redeem the rewards coupon from pampers club.
To redeem the rewards coupon from pampers club. - Image 2
I called to redeem my coupon but not addressed my issue. The app is not working when you are inside the Walmart. I tried numbers of time and not working. And its expired today without using about $25. Its not satisfying app either remove the reward policy or make it will work.
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Loss:
$30
Pros:
  • Good shape holds a lot of liquid

Preferred solution: Reward money.

User's recommendation: No for reward discounts. But product is good.

Anonymous

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Verified Buyer
| map-marker Pittsfield, Massachusetts

Satisfied

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Pampers - Satisfied
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Excellent customer service person The diaper had a hard area which crumbled when touched. Thankful it was noticed so it didnt hurt the baby. Never had this happen before to a pampers dapper.
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User's recommendation: Report defective diapers and the wonderful staff will assist you

Anonymous

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Verified Buyer
| map-marker Milford, Connecticut

Complimenting customer service staff

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Pampers - Complimenting customer service staff
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Reported defective diapers to the customer service woman who helped me out. She was extremely caring and kind and we cannot thank her enough for resolving the problem.
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User's recommendation: Contact Pampers customer service they are very helpful

Norah M Bem

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| map-marker Pretoria, Gauteng

Flexi-side-wings

Pampers - Flexi-side-wings
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Hi, My name is Norah Madiope from Pretoria in Mamelodi, I bought pack of pampers premium care size 5 from Menlyn Dischem, so have problem with the diapers I think they've got factory fault,the flexi-side-wings are coming off and I just opened new pack. So I just want to find out from you guys what to do because I wanted to return them but unfortunately I lost my till slip as a proof.
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Mosibudi M Eda

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| map-marker Johannesburg, Gauteng

Now the quality is not the same

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Pampers - Now the quality is not the same
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Updated by user Oct 30, 2023

The number provided on the website (0800) doesn't fo through I haven't been able to be in contact with the company yet I have been sending emails.

Original review Sep 27, 2023
I bought the new pampers premium care which I don't like because of the quality of them as well as the designs for a baby who has a sensitive skin I don't recommend them. They no longer absorb, they are leaking,They're don't hold sometimes it has been a month of using them, and I'm not happy.
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User's recommendation: Keep the quality the same

Londiweamanda M

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The nappies get fast to be wet

Pampers - The nappies get fast to be wet
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My problem is that ibuy pampers nappies and the get wet within 2 hours then they just burn my son's bums
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Loss:
$220

Preferred solution: Price reduction

User's recommendation: 068768****

Mosibudi M Eda

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Verified Reviewer
| map-marker Johannesburg, Gauteng

NOT HAPPY WITH THE NEW PAMPER DESIGN

Pampers - NOT HAPPY WITH THE NEW PAMPER DESIGN
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Updated by user Oct 12, 2023

Received an email saying my complain/issue was skipped,how and why I don't know .

Original review Sep 27, 2023
Good evening i know its kinda late but I've been trying to reach out with no luck .As a new mommy whose son has a sensitive skin we've been using pampers premium three months after i switched from huggies extra care and i had to go pampers premium had no problem with them they were good everything the absorbs,softness on my baby's skin.But now with the new design I'm so disappointed and I've bought 2 last month the quality,non absorbens the design the rush on my baby's bums I'm really not happy at all.please do something I'm begging you.
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User's recommendation: Can you please bring back the white pampers with the same quality

Resolved
FARHANA D Ecu

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Verified Reviewer
| map-marker Durban, Kwazulu-Natal

Resolved: So QC can double chexkthe quality

Pampers - So QC can double chexkthe quality
Updated by user Jan 10, 2024

Company fixed the issue and I have been provided with apology. I contacted Pampers and explained them what was happening with the diapers and as I have nvr experienced such an issue previously it wasnt had to resolve.

I understand that in production sumtyms we have to cater for mishaps and pampers understood my side as well.

I was not stressful nd lengthy. It was done professionally both ways.

Original review Dec 01, 2023
I was changing my baby, his 16mnths and the first diaper was ok. The second 1 was not sticking properly I thought properly it was because of the lotion, and then I realized that lotion was rubbed on previously as well and this issue was not there. 3 diaper same thing it did not stick on 1 side. 4 diaper, same issue. 5th diaper same issue l. I stopped and contacted pampers. I am currently using tape on the 6th diaper to hold it together
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User's recommendation: Pampers are the best

Beverly H Uea

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Verified Reviewer

Worst experience ever

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Updated by user Oct 24, 2023

Well lets see I spoke to someone at pampers about my issue and then all they said is I'm going to replace the money for the diapers!!I was like really what about the freaking drs. Visit I had to pay out of pocket for??

Original review Oct 17, 2023
Ok so I wanna start this off by saying yalls diapers SUCK!! Well my twin babies are 6 mths.
So on October 11,2023 I went to Walmart and I purchased yalls big box of Pampers and a bigger box of wipes!!
So I get home and about 8 pm I gave my daughter and my son a bath and then I feed them and I laid them down!
Bout 12 there both screaming on tops of there lungs I thought someone was in there hurting my babies ..
But no one was no were to be found but me and my husband both was looking at each other freaked out cause there both still screaming!
So when I tried giving them there bottles they didn't want them which is unusual cause they both love to eat!!
So when we laid them down to see if they needed there diaper changed, and as soon as I took my babies diapers off I wanted to scream and just start crying!!( Whiches I did)!!
I hate to see my babies in so much pain,
But when I took them diapers off and seen the amount of blisters they both had on the private areas I wanted to scream and cuss y'all out!!
So I called there doc and he told me to take them to the ER if it was that bad!
So we did exactly as we was told and we took them up there to the doctor!!
The doctors eyes widened as he opened up my babies diapers!!
He said omg Mrs Brown what happened to them??!
He said the diapers has done this and the wipes!!
He told me to quit using them immediately and call an attorney!!
But me and my husband talked about it and we decided not to hire an attorney right now cause we are going to see if your going to make it rightl!!
I got all the pictures and the Dr bills if you wanna see them!!
I think y'all should pay for my babies pain , there Dr bills,
And I want a refund for these stupid diapers!!
Y'all lucky I don't sue y'all cause that's what my Dr said I should do cause my babies are just now starting to clear up as soon as I changed over to Huggies!!
So yea y'all really need to fix this cause if y'all don't I will call ever news station And I will have my attorney send y'all out documents to see y'all in court!!
So yea I suggest y'all hit me back immediately under this mAtter, yall can email me or text or call me but email is better!!
Thanks
O yea so the drs office and the lawyer helped with my numbers and for both of my babies Dr. Apps was $2025.98
And then there medicine was $155.00
O and we don't get insurance cause the state of TN says me and my husband make to much money so yea we had to pay out of pocket for this!!
And I want a refund for the diapers and wipes
Both of those was
$80.00 not to mention all the other boxes we bought from y'all shoot that's easily another 300.00 right there..
So either y'all can reimburse me for all of this or I can see y'all in court!!
And I will make sure that I go to every Walmart in the next 5 states telling everyone how sucky yalls diapers really are!!
O and my best friend works for channel 13 news channel and I'm sure they would love to add to the mess y'all already got going on there now!!
But thanks for your time!!
Text or call me back asap
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Loss:
$4500
Cons:
  • Suck

Preferred solution: Full refund

Nicola D Toy

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Side wings keep snapping

Pampers - Side wings keep snapping
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Hi Im not very satisfied with ur product lately as ever pack iv purchased the side tabs have snapped before I have used them this is ver disappointing as I purchased a lot of ur product
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Loss:
$8
Pros:
  • No pros at min
Cons:
  • Keep breaking

Preferred solution: Full refund

Katrina B Uxp

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Verified Buyer

My pampers rewards was used, but not redeemed at the store

My pampers rewards was used, but not redeemed at the store
I try to use a $10 off for my rewards which I had $17 in rewards and it took it without giving me my $10 off and I paid full price for my pampers. When I scanned the barcode for the $10 off it declined the coupon when I had the rewards for the coupon
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Loss:
$10

Preferred solution: Full refund

Irene L Pkc

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Pampers club rewards

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Pampers club rewards
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I tried to redeem a coupon for 25 dollars and it discounted my money but every time I click on see coupon it says invalid and error.
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Loss:
$25

Preferred solution: Full refund

Resolved
FARHANA D Ecu

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Verified Reviewer
| map-marker Durban, Kwazulu-Natal

Resolved: Pampers not sticking

Updated by user Dec 16, 2023

Company fixed the issue and I have been provided with apology. I didnt except any kind of compensation but P& G are rlly amazing.They ar efficient, easy to speak to, altho it was done via email.

I did try to call but loadshedding nd netwrk issues were a constant problem. But the emails were always fast to respond and i was understood nd they didnt make me feel like uncomfortable or tht contacting them directly was a waste. I appreciate all their effort and tym.

Thank you P&G for such a great product range. Wonderful service and excellent manner of approach.

Original review Dec 01, 2023
I purchased pampers on black friday, i hv my receipt and its not sticking at the sides. After and second or two, its opening nd the baby is messing his clothes. This is my first bad experience with pampers. His now 16mnths nd i have been using pampers since he was born. But its not sticking. Im very unhappy amd disappointed
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Anonymous
map-marker Wolcott, New York

Commercial

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The new advertised commercial is inappropiet. The child is crawling over the father and it triggers my PSTD from childhood sexual abuse. The babys *** is right in his face.have talked with Pampers. They are contacting the média dept. I hope they take it down.
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About

Related Companies

Procter And Gamble, Tide, Charmin, Downy, Aussie Hair

Summary

Pampers is a brand name of products for babies and toddlers. It was founded by Procter & Gamble researcher Victor Mills in 1956. Pampers provides the following products: diapers in nine sizes, swim pants, and training pants. Pampers diaper wipes include Kandoo Flushable Toilet, Baby Fresh, Natural Clean, and Sensitive solutions. There are pampers for boys and girls. The Procter & Gamble offers coupons and shopper card coupons with bonuses. Customers can use company rewards programs to benefit from special offers. The company offers Pampers Reward application for iPhone, Android, BlackBerry, and Windows Phone. Pampers products are promoted in magazines, marketing programs, and on billboards.

Pampers reviews and complaints

Pampers is ranked 148 out of 1754 in Cosmetics and Personal Care category

Area Served

USA, Worldwide, Asia

Payment Methods

VISA

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